← webf5.com.au

Privacy Policy

Last updated: 21 October 2025

Who we are

Web F5 is a web design and development business based in Central Victoria, Australia, operated by Josh Ekberg. We build websites for trades, local businesses, and ecommerce brands.

Contact: contact@webf5.au · 0419 510 206

What information we collect

We collect personal information only when you voluntarily provide it to us. This may include:

  • Your name and email address when you request a website audit, checklist, or make an enquiry
  • Your business name and website URL when using our free audit tool
  • Technical information about your website (publicly accessible data) when you request an audit report

We do not collect payment details, government identifiers, or sensitive personal information.

How we use your information

  • To deliver the service you requested (e.g. sending you an audit report or checklist)
  • To follow up about your website or our services, where relevant
  • To improve our tools and services

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Email communications

If you receive an email from Web F5, it is because you or your business requested information from us, or we identified your business as a potential fit for our services.

You can unsubscribe from our emails at any time by replying with “Unsubscribe” or emailing contact@webf5.au. We will honour all unsubscribe requests within 5 business days.

Our emails comply with the Spam Act 2003 (Cth).

Third-party services

We use the following third-party services to operate our website and tools:

These providers may process data outside Australia. We only use providers with appropriate data protection practices.

Cookies and analytics

Our website uses Google Tag Manager and Meta Pixel for analytics and advertising purposes. These tools may set cookies on your device. You can disable cookies in your browser settings at any time.

Data retention

We retain audit and lead data to improve our services and for our own business records. You may request deletion of your data at any time by contacting us at contact@webf5.au.

Your rights

Under the Privacy Act 1988 (Cth) and the Australian Privacy Principles, you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information
  • Opt out of direct marketing communications

To exercise any of these rights, contact us at contact@webf5.au.

Changes to this policy

We may update this policy from time to time. The date at the top of this page shows when it was last revised. Continued use of our services after changes are posted constitutes acceptance of the updated policy.